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Why Choose Our Residential HVAC Services

The R&S team relentlessly pursues perfection. By specializing only in heating, cooling and air quality systems, we can command the best pricing from our vendors and specifically train our staff, which drives our costs down and saves you money. R&S HVAC wants to earn your business for life!

Residential Services

OUR CORE VALUES

Reliability – Safety – Quality – Integrity

OUR HVAC INSTALLATION GUARANTEE

Our installation experience and NATE certification allow us to guarantee that your system will perform as designed and be done on time. Additionally, if any part of your home or landscaping is damaged during the installation it will be repaired or replaced to your satisfaction.

OUR HVAC COMFORT GUARANTEE

The systems we install in your home will perform as we have stated or we will replace it.

OUR WORLD CLASS HVAC GUARANTEE

We provide an industry leading 10 YEAR limited warranty for parts and labor.

If the heat exchanger or compressor fails during this 10 year limited warranty period, we will replace the entire unit not just repair it! If the system we install does happen to break down because of normal wear and tear, we will get it working FAST.

100% CUSTOMER COMMITMENT GUARANTEE

Our entire team stands behind the work we do. If you are not satisfied with your new system we will remove it and return the entire purchase price!

CUSTOMER SATISFACTION GUARANTEED

 

RELIABLE:
Here is my personal commitment to you. I will personally call you to follow-up on the experience you had with us. If you are not a satisfied customer, I want to hear about it SO THAT WE CAN MAKE IT RIGHT! If the new system we installed does not heat or cool as we have described it, then we will remedy the situation. If we can’t, we will remove it and give you your money back. If you want to call me, my personal cell phone number is 651-260-9295 and my email is: john.hagen@rshvac.com

 

IT’S YOUR HOUSE:
At R&S HVAC we know your home is your castle. We have an experienced staff on average we have been doing this for 10 years. We know what we are doing and we always clean up. If we damage your home or any property during the installation process, we will repair or replace what we broke.

 

INDUSTRY LEADING 10-YEAR LIMITED WARRANTY FOR PARTS AND LABOR:
So long as you properly maintain the residential ducted system we install, if any part does not work because of a defect or because of normal wear and tear, then R&S HVAC will repair or replace the part(s) at no charge to you for 10 years from install. If an AC Compressor or Furnace Heat Exchanger fails during this 10-year limited warranty period, we will replace the entire unit – not just repair it! This limited warranty does not apply if the part or the system is damaged by acts beyond our control such as an accident, poor maintenance, modifications, or natural disaster and is non transferrable. If the system we install does happen to break down because of normal wear and tear, we will get it working FAST.

 

WE ARE DIFFERENT:
I was Vice President of Quality for two top HVAC Mfg. Fortune 500 Companies prior to buying R&S HVAC and have championed quality improvement for over 15 years. Because of my experience, I think I know QUALITY and how to improve it better than any of my competitors. AT R&S we succeed by PREVENTING defects from occurring and constantly working to be better than we are today. We sell QUALITY products, and we have QUALITY people install them. Below you will see the Quality Policy we have adopted. I thought I would share it, so you can gain an insight into our corporate culture.In short, we want you to have an exceptional experience with us – so exceptional that you will recommend us to your friends and neighbors. Thank you for allowing us to keep you comfortable.

Best Regards,

 

John Hagen
President & Owner of R&S HVAC

 


R&S HVAC Quality Policy

“We will be better tomorrow than we are today.”
We constantly improve. We strive for ZERO defects in all we do and ALWAYS keep our promises. We do not cut corners. We are committed to providing an HVAC system that will not just meet, but that will exceed our customer’s expectations regarding value and quality.


 

At R&S HVAC, we only work with quality vendors to provide the best products and services for you and your home or business.

Residential Brands

 

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